Moonpig UK
Moonpig is a British online retailer specialising in personalised greeting cards, gifts and flowers. Its website features birthday cards, photo cards, occasion greetings, eCards, gift hampers, personalised presents and fresh flower bouquets. Customers can add their own photos and messages to selected products, arrange delivery for a chosen date and send cards or gifts directly to recipients.
Personalised Greeting Cards for Every Occasion
Greeting cards are at the centre of Moonpig's product range. Customers can browse thousands of designs for birthdays, anniversaries, weddings, new babies, congratulations, thank-you messages and other occasions.
The selection includes funny cards, traditional greetings, milestone birthday designs, children's cards and licensed character collections. Customers can personalise selected designs with their own photos, names and written messages. Some cards also allow handwritten messages, stickers and other additions.
Standard, large and giant card sizes are available, along with postcards and digital eCards. Customers can send a physical card directly to the recipient or have it delivered to their own address.
Photo Cards, Group Cards and eCards
Moonpig's photo card creator allows customers to upload photographs and arrange them within selected card designs. Multiple pictures can be added to create collages, while personal messages and other design options provide additional customisation.
Group Cards allow several people to contribute messages to one greeting card. The organiser chooses a design and shares a link with other contributors, who can add their own messages before the completed card is ordered.
For instant delivery, Moonpig also sells eCards that can be personalised and sent by email. Selected physical cards support video messages and voice notes, which recipients can access by scanning a QR code printed inside the card.
Personalised Gifts and Gift Hampers
Moonpig's gift department includes products for different ages, interests and occasions. Popular categories include personalised mugs, photo gifts, chocolate and sweets, beauty products, soft toys, balloons, alcohol gifts and gift hampers.
Customers can personalise selected items with names, photographs or messages. Other gift collections feature products from recognised brands, including home accessories, fragrance, toys, food and drink.
Experience gifts are also available, with options such as short breaks, dining and other activities. These provide alternatives to physical presents for birthdays, anniversaries and celebrations.
Flowers, Plants and Floral Gifts
Moonpig sells fresh flower bouquets, roses, seasonal arrangements, plants and selected floral gift sets. Customers can browse flowers by occasion, price and style, with smaller bouquets and larger arrangements available.
The flower collections cover birthdays, anniversaries, new babies, thank-you gifts, sympathy and other occasions. Customers can add a personalised greeting card to eligible flower orders, making it possible to send both items together.
Moonpig advertises a seven-day freshness guarantee on its flowers. Bouquets are delivered by courier, with tracking information and an estimated delivery window supplied for eligible orders.
Moonpig Plus Membership
Moonpig Plus is an annual membership programme offering savings on greeting cards. Members receive a discount on eligible card purchases, a free first card and delivery when joining, and one free postcard each month, although postage still applies to the monthly postcard.
The membership renews annually, and its discounts and benefits are subject to the current programme terms. Customers who regularly send birthday cards and other greetings may find the scheme useful.
Mobile App, Birthday Reminders and Scheduling
The Moonpig app is available for Apple and Android devices. It allows customers to browse designs, personalise cards, order gifts and arrange flower deliveries using a phone or tablet.
Account features include reminders for birthdays and other occasions, helping customers keep track of important dates. Orders can also be scheduled for a selected delivery date, which is useful when sending cards and gifts in advance.
The app includes additional card-making tools, such as handwriting options, photo uploads and message suggestions. Selected designs and features may vary between the website and mobile app.
UK Delivery and International Card Postage
Moonpig uses Royal Mail and DPD for UK deliveries, with the available service depending on the product ordered.
Standard greeting cards can be sent by First Class post, which generally takes one to three working days, or by tracked delivery for next-day delivery. Economy delivery is also available on selected card orders. eCards are delivered electronically by email.
Gifts can be sent using Royal Mail tracked services or a premium DPD courier option, with next-day and selected-date delivery available. Flowers and plants are dispatched using DPD tracked delivery, with next-day or nominated-date services available on eligible orders.
Moonpig also provides international postage for greeting cards, with delivery times varying by destination. However, its current UK delivery information excludes flowers and plants from Northern Ireland deliveries. Product restrictions and available services should be checked before ordering.
Delivery charges, order cut-off times and estimated arrival dates vary according to the product and service selected. Customers can check the available options at checkout and track eligible orders through their Moonpig account.
From Online Greeting Cards to a Gifting Website
Moonpig launched in April 2000 as an online greeting card retailer. Its original idea was to combine internet ordering with digital printing, allowing customers to create personalised cards that were different from standard high street designs.
The company expanded into gifts in 2007 and gradually developed a wider online gifting range covering flowers, balloons and other products. Moonpig Group acquired the Dutch online cards and gifting business Greetz in 2018. The group later joined the London Stock Exchange in February 2021.
Today, Moonpig continues to focus on personalised cards while operating as a broader online destination for gifts and flowers.
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