Waitrose UK
Waitrose & Partners is a British supermarket chain known for its food, groceries and own-brand products. Its UK online shop covers fresh and chilled food, bakery items, frozen products, drinks, household essentials and toiletries. Customers can also find flowers, gifts, kitchenware, home accessories, toys and selected electrical products.
Food, Groceries and Drinks
The online grocery selection includes fresh fruit and vegetables, meat, fish, dairy products, ready meals, bakery goods, cupboard staples and frozen food. There are also vegetarian, vegan, organic and free-from options, alongside products for different dietary requirements.
Waitrose sells wine, beer, spirits, champagne and soft drinks, as well as tea, coffee and other beverages. Its food ranges include everyday groceries and premium products for entertaining and special occasions.
Waitrose Own-Brand Ranges
Waitrose has several own-brand collections at different price and product levels. Essential Waitrose covers everyday groceries, while the No.1 range focuses on premium food. Duchy Organic includes organic food and drink, and the wider selection features specialist products and collaborations with chefs and food brands.
Household Products and Homeware
Beyond groceries, the online shop includes household cleaning products, laundry supplies, toiletries, health and beauty items, and baby and pet essentials. The home section features cookware, tableware, bedding, bathroom accessories, garden products, candles, flowers, toys and gifts.
Online Grocery Delivery and Click & Collect
Waitrose provides home delivery in areas of England, Scotland and Wales, subject to postcode availability. Online grocery orders have a £40 minimum spend, and delivery charges depend on the selected time slot and are displayed when booking.
Free Click & Collect is available at selected stores, also with a £40 minimum spend for standard grocery orders. Waitrose offers a Delivery Pass for customers who regularly use its delivery service. In some areas, groceries can also be ordered for quicker delivery through Deliveroo, Uber Eats and Just Eat.
Returns and Refunds
Most unwanted or damaged items from online orders can be returned to a local Waitrose store within 35 days, with proof of purchase and original packaging. Some products are excluded, including chilled and frozen food, baby food and milk, gift cards and certain other items.
Unwanted items can also be returned to the delivery driver when the order arrives. Refunds for returned items generally take five to seven working days to appear in the customer's bank account.
Waitrose History
Waitrose began in 1904 when Wallace Waite, Arthur Rose and David Taylor opened a grocery shop in Acton, west London. The name Waitrose Ltd was formed in 1908 after Taylor left the business, with Waite and Rose continuing to develop the shops.
In October 1937, the Waitrose business joined the John Lewis Partnership. The supermarket opened its first self-service supermarket in Streatham, south London, in 1955. Today, Waitrose remains part of the employee-owned John Lewis Partnership, whose employees are known as Partners.
Disclaimer: FindShops is an independent online shopping directory and is not affiliated with or endorsed by Waitrose & Partners. Brand names and trademarks belong to their respective owners. Product availability, prices, delivery options and return policies may change. Please visit the official Waitrose website for current information.