Jollyes UK
Jollyes is a British pet supplies retailer offering food, treats, toys and accessories for a variety of animals. Its online store features products for dogs, cats, rabbits, guinea pigs, birds, fish and reptiles. Customers can also browse pet bedding, grooming supplies, healthcare products and feeding equipment, with home delivery and free Click & Collect available.
Dog and Cat Food, Treats and Accessories
Dogs and cats account for a large part of Jollyes' product selection. Its food collections include dry food, wet food, fresh and raw options, specialist diets and treats for different ages and dietary needs. Customers can browse well-known brands alongside Jollyes' own-label products.
Other supplies include beds, bowls, feeding accessories, collars, leads, harnesses, carriers, toys, grooming products and cat litter. Puppy and kitten essentials are also available.
Small Animals, Birds, Fish and Reptiles
Jollyes stocks food, bedding, cages, hutches, toys and accessories for rabbits, guinea pigs, hamsters and other small pets. Its bird department covers pet bird food, cages, toys and accessories, as well as food and feeders for wild birds.
Fishkeeping products include aquariums, filters, lighting, water treatments and fish food. Reptile supplies cover food, heating, tanks, vivariums and habitat accessories.
Pet Healthcare and Grooming
The website features selected pet care products, including flea and tick treatments, worming products, dental care, supplements and grooming supplies. Jollyes also operates dog grooming salons and self-service dog washing facilities at selected stores.
Some locations have Community Pet Clinics offering affordable preventative care services, while The Raw Store provides specialist raw feeding products and advice.
PetClub Rewards and Online Shopping
PetClub is Jollyes' free loyalty programme. Members earn one stamp for every £10 spent, with a £2 voucher issued after collecting five stamps. Additional benefits include a welcome discount, personalised offers and exclusive promotions.
Customers can order online for home delivery or use free Click & Collect at participating stores, with eligible orders often ready within one hour. Selected locations also offer two-hour same-day home delivery within nearby postcodes.
UK Delivery and Returns
Jollyes offers standard and express home delivery, with free standard delivery on eligible UK mainland orders over £45. Delivery charges and estimated arrival times vary by destination and service.
Unused products in their original packaging can generally be returned within 30 days of receipt. Personalised items, veterinary medicines and opened food products are among the exclusions.
Founded in Enfield in 1971
Jollyes began in 1971 with a single pet shop in Enfield, North London. The business gradually expanded into a larger network of pet superstores and launched its transactional website in 2014, allowing customers to order food and accessories online.
In March 2024, private equity firm TDR Capital acquired Jollyes from its previous owner, Kester Capital. The retailer continues to operate under the Jollyes name, with more than 100 stores across the UK and an expanding online business.
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