Pets at Home UK
Pets at Home is a British pet supplies retailer selling food, treats, toys, bedding and accessories for different animals. Its online store covers dogs, cats, rabbits, guinea pigs, hamsters, fish, reptiles and birds. Customers can also browse pet healthcare products, grooming supplies and equipment for feeding, housing and caring for their animals.
Pet Food and Treats
Pets at Home stocks dry food, wet food, fresh food and treats for dogs and cats. Its selection includes products for puppies, kittens, adult and senior pets, as well as specialist dietary ranges. Customers can find popular brands such as Royal Canin, James Wellbeloved, Burns, Whiskas and Wainwright's.
The food department also covers rabbits, guinea pigs, hamsters, fish, reptiles and birds, with suitable treats and feeding products for different species.
Pet Supplies, Toys and Accessories
The accessories range includes pet beds, crates, carriers, collars, leads, harnesses, feeding bowls, grooming products and cleaning supplies. Dog and cat toys cover interactive games, chew toys, scratching posts and other play equipment.
Small animal supplies include cages, hutches, bedding, hay, feeding equipment and toys. Fishkeeping and reptile products include aquariums, tanks, filters, lighting, heating and habitat accessories. Bird supplies cover cages, feeders, toys and other essentials.
Pet Healthcare and Grooming
Pets at Home sells selected healthcare and wellness products, including flea and tick treatments, worming products, dental care, supplements and grooming supplies. Its website also provides pet care guides and product advice.
Many stores have Pets Grooming salons offering services such as dog bathing, grooming and nail clipping. Veterinary services are available through Vets for Pets, which operates practices both inside and outside Pets at Home stores.
Pets Club and Online Shopping
Pets Club is Pets at Home's free loyalty programme. Members receive personalised offers, a welcome discount, birthday treats and pet care advice. The programme also supports animal charities through its Lifelines scheme.
Customers can order online for home delivery or use Click & Collect at participating stores. The Subscribe & Save service provides regular deliveries of selected pet food and other essentials, with discounts available on eligible products.
UK Delivery and Returns
Pets at Home offers home delivery and store collection, with standard delivery estimates and charges depending on the products and destination. Click & Collect is available at participating stores, and customers receive confirmation when their order is ready.
Returns are subject to the retailer's current policy, with certain products excluded for hygiene or other reasons. Check the official website for delivery options, collection arrangements and return conditions.
Founded in Chester in 1991
Pets at Home was founded by Anthony Preston in 1991, opening its first store in Chester. The business expanded across the UK and introduced online shopping in 2008, followed by its Pets Grooming services in 2009.
Over the years, the company developed beyond pet retailing to include veterinary care, grooming, pet insurance and animal welfare initiatives. Today, Pets at Home operates through its stores, online shop and wider pet care businesses.
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